2004 radio controls ~ radio blasts loudly when turned on, controls don't work right

[rorycrowder]

The radio unit controls don't work right, when turning the radio on it is SUPER loud, trying to turn it down causes it to get louder, controls don't work right. This seems like a radio control board issue, [not sure, don't know the systems involved]. Anyone know the issue and solution? Not sure what the logical repair is, parts involved, or if an suitable repair / replacement is available.

 

[Debs tbird]

Its a Ford thing. My car does it too as well as my husband's Expedition. I use the volume control on the steering wheel. I saw an old post that said turn the knob back and forth for 4-5 times as a fix. It worked but not sustained.

 

[Digs]

I had the same problem. Using the extension nozzle, I simply sprayed electrical contact cleaner along the volume knob shaft. Did not remove the radio. It's been several months now and it still works just fine.