2003 instrument cluster removal

[Synchrony]

The gauges are all stuck to the right, even when I remove the battery, and it won't turn over. I need to send it in for repair, but I'm having a hard time getting it out. I've dropped the steering column and released some of the cluster, but that's as far as I can get. It's stuck. Is there a how-to video somewhere or some instructions? I've searched and can't find anything. TIA

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[Frankie the Fink]

You did not have to drop the steering column nearly that far...the cluster screws have to removed and there are three connectors on the rear.. You can just loosen the steering column to drop down, put a towel over the moving parts on the column and tilt the cluster forward, tilting it at the top and maneuver it out. What, specifically is holding things up ?

The connectors are on a short harness and you have to tilt the cluster sideways and wedge your hand behind the unit and release the connectors. You can see the connectors in the close up picture.

Removal procedure is in Section 413-01 of the Workshop Manual..