T
Tbirdman
UPDATE EMAIL ADDRESS
This one is hard to understand. I just got off the phone with the Ford dealer to ask if my T-Bird on order has received a VIN. The answer back is that it had on June 7th. The followup question was to check to be sure that the color was correct - that being blue. My original order in Feb 2001 was yellow but I had that changed to blue the following month. Documentation was sent to me showing the Thunderbird Blue color for my order. Now the dealer tells me that they have no records showing the change nor do they remember making the change. What's even more incredible is that I have had several previous discussions by phone (the last one just two weeks ago) with the dealer to be sure that the changed color order was processed properly. Always the response was that it has been taken care of. Today I hear that they cannot recall having those conversations. After "politely" expressing my dismay on how this could happen, I ask the dealer to see if the change can be made this late in the game. He will check tomorrow as it is now after 6:00 p.m. This ain't no #$%^@@ way to run a railroad.
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